FAQ

Have questions before you apply?

1
How can I apply?

Click Apply from anywhere on our website, fill out our online application and submit it.

If you are unable to access our form or have any other technical issues, please contact us:
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2
What should I expect when I apply?

After you apply, a case manager will work with you to establish and verify the specifics of your case, collect documentation and prepare a summary for the Board of Directors. The BOD votes on each case, and sometimes makes additional recommendations.

We are currently using Huddle to collaborate, collect documentation and work with applicants. You can read about their security here.

3
What does a typical case summary look like?

Example: Regarding Case XXXXXX – This applicant < summary of the situation and, if necessary, how the applicant got into the financial hardship.> This applicant is unable to pay their electric bill, and, if it is not paid by 00/00/20__, it will be disconnected. All documentation has been received and confirms the applicant’s hardship.

4
How do you decide who is approved?

The Board of Directors, made up of volunteers from our various Leather, Kink, M/s, and other fetish communities vote on cases. The cases are presented to them absent PII (Personal Identifying Information), as well as specific gender, region, and other references that could identify you. If you have made your hardship public in any way, it is more likely that your situation can be identified from just a few facts, but we can assure that you have a reasonable expectation of privacy, and that your confidentiality is protected, in accordance with our bylaws.

The BOD receive a message with a subject line such as: Case XXXXXX. In the body of the message there will be a case summary, such as: This applicant < summary of the situation and, if necessary, how the applicant got into the financial hardship.> This applicant is unable to pay their electric bill, and, if it is not paid by 00/00/20__, it will be disconnected. All documentation has been received and confirms the applicant’s hardship. We are asking for: $____ Electricity $____ Pharmacy $____For a Food Card (payable to local grocery store chain). TOTAL AMOUNT REQUESTED: $_____

5
What do you mean by "collect documentation?"

Privacy matters to us. We don't want your mother's maiden name, the name of your first pet or ANY:

  • PII (Personally Identifiable Information) belonging to minors
  • bank account numbers
  • PINS
  • Driver's License numbers
  • Passport numbers
  • Social Security cards or numbers
What we will ask to see:
  • Your Government Issued ID (ID numbers redacted)
  • Any bills you want us to consider for payment and/or that we need to understand your financial picture.
  • Bank statements (account numbers redacted) showing inability to pay the items for which you are requesting assistance.
  • Proof of residence / rental / mortgage payments (rental agreement, lease, mortgage, etc.)
We may also need:
  • permission to talk to medical offices on your behalf to arrange for payment
  • permission to speak with other creditors on your behalf to arrange for payment
  • notarized statements from roommates or other individuals if you’re not on a lease or other bill for which you are requesting assistance

5
What we do and don't pay for. Who and how we pay.

We pay bills such as: utilities, rent, mortgage, insurance, physician bills, pharmacy bills, etc. We pay for medical supplies, urgent home repairs, food, emergency shelter, or other bills which are not prohibited by our bylaws, federal laws, or the laws of any city, state, commonwealth or municipality.

We do not make payments or give money directly to applicants. We pay verifiable creditors directly.

We pay past-due bills only if continued non-payment will result in suspension of primary home (heat, water, electricity, etc.) or health-related services. We cannot pay past due bills that only affect your credit rating or that you feel bad about.

In accordance with our bylaws, LHF can collect and disburse tax-deductible funds donated on behalf of individual(s) in the community. This is the only circumstance under which LHF "makes payments" directly to an individual.

6
If I apply, how will you protect my privacy?

Your privacy matters to us. The Leather Heart Foundation maintains strict confidentiality requirements and practices throughout the application, verification, and assistance processes in order to protect the privacy of its applicants.

  • When you apply to LHF, you will be assigned a Case Manager who will work with you.
  • When your case is submitted to the BOD for approval, they receive it as a case number with a summary of your situation and the funding requested. Personal details, including any documentation you provided as well as your name, your gender, your job type, your marital status and your location are not included in the case summary.
  • We are currently using Huddle to collaborate, collect documentation and work with applicants. You can read about their security here.
As a legally recognized 501{c)3 Corporation, if we are audited we must be able to account to the IRS for all of the money that we take in, and all of the money that goes out. We must also, at all times, be accountable to the community that supports us, and make what we do possible. If you have applied and there is an audit of any sort, you will remain a case number unless we are compelled by a court of law to disclose your information.

7
Where and how does LHF get funds?

People Like You
The Leather Heart Foundation is funded entirely by the communities it serves. Every year, more and more event producers, bootblacks, title-holders and individuals are supporting Leather Heart. This support has allowed us to increase our overall assistance by well over 100% since our first year in operation! To put that in perspective, in 2010 we had approximately 6 cases. In 2012 we had around 20, and in 2015, we had 51.

Soles With Heart
Soles With Heart (page coming soon) began as a grassroots fundraiser for the Leather Heart Foundation. Our president, Khiki, began buying old boots and restoring them, hoping to auction them at events to benefit LHF. Quickly realizing that this project could be much bigger, and really should belong to bootblacks and people better prepared to handle boots and leathers, she engaged local Atlanta bootblack and former Ms. Atlanta Eagle, Jackie, to Captain the program. Jackie ran with it, and now has a well-developed program that is also being implemented in Baltimore, NC, and other areas. [More coming soon]

Stuff
We have pins, and will soon be offering t-shirts and patches. Please contact us for more information. Check out our supporters